Are you struggling with a high volume of messages? Looking to increase company sales or customer satisfaction levels? We can help!
A Chatbot is a computer program designed to simulate conversation with human users, especially over the internet. If you’re receiving a high volume of inquiries or you get the same questions over and over again then a chatbot may be suitable for you.
We can program the chatbot to automatically respond to your most frequently asked questions as well as guiding the end-user through a sales or customer service process and even take payments at the end.
This can lead to higher levels of sales and/or customer satisfaction.
Respond to frequently asked questions
Program your chatbot to respond to frequently asked questions, assist with bookings and appointment setting or even guide the end-user through the sales process. Let the chatbot do the work for you!
Talk to human notifications
The system can notify company administrators if the end-user would prefer to talk to a human being or if the bot is not programmed to answer a certain question.
Goal oriented bots
Program the bot to convert interested prospects to new customers with an efficient sequence of logical conversation.
Store prospect / client details
We can program the chatbot to store important information that can be re-used for marketing purposes, for example, names, contact details, locations, buying behaviour and much more!
Analytical reporting
Easily generate analytical reports that present accurate statistics enabling you to improve customer service levels, know more about your audience as well as adapt to changing markets.
Payment gateway
Link the chatbot to payment gateways and convert enquiries into payments potentially taking payments whilst you sleep. Let the bot do the work for you!
Run competitions
If your business runs prize giveaways or social media competitions, we can easily program the chatbot to run competitions gathering all the information.
Booking management
Program your bot to set appointments or take bookings with a fully synchronized chat bot solution.
Much more
We have not even touched the surface in terms of what a chatbot can do to help your business. Get in touch today and ask us how we can help you.
We can create a brand that stands out and truly reflects your business
Ready to kickstart your project?
Our Platforms
ManyChat is Built for Sales and Marketing
Sell products, book appointments, nurture leads, capture contact info, and build relationships all through Messenger.
WhatsApp Messenger, or simply WhatsApp, is an American freeware, cross-platform messaging, and Voice over IP service owned by Facebook, Inc. It allows users to send text messages and voice messages, makes voice and video calls, and share images, documents, user locations, and other media. Many businesses choose to communicate via What’s App which is why we choose What’s App as a chatbot gateway.
Facebook Messenger is the 2nd most popular messenger platform in the world. As well as the option to link straight to a Facebook page. Facebook messenger also has simple online website chat integration making it a top choice when choosing a chat bot gateway.
Why Choose ExpaDigital?
We hope you like what you see. Here are a few more reasons to get in touch with ExpaDigital:
Rated 5 star on Google
Rated 9.4 out of 10 client feedback
Rated 5 stars on Trust Pilot
Over 50% less expensive than industry average
Friendly sales advisors
Innovative digital strategists
Creative design team
Responsive support team