ExpaDigital is a trading name of Kippax Digital Limited (12066877)

OUR TERMS AND CONDITIONS
Please read these Terms and Conditions carefully as they will form an agreement between us and you.
By actively subscribing to an ExpaDigital product or service you hereby agree to our terms and conditions. It is not necessary for any Client to have signed an acceptance of these terms and conditions for them to apply.

Terminology
You – (The Client)
Us – (ExpaDigital)
What do both parties agree to?
1. The client agrees to:
i. Provide ExpaDigital within a reasonable timescale (30 days), everything that is requested from you to complete the project.
ii. Provide ExpaDigital with all content requested within a reasonable timescale (30 days) such as text, images, and any relevant information.
iii. Abide by copyright laws when providing ExpaDigital with content.
iv. Adhere to the payment plan enclosed/ attached with this document or agreed separately for bespoke work.
v. Advise ExpaDigital, in advance of any confidential information presented by email, written or verbally between both parties. Also, for this to be marked as `confidential` in the subject of the email or clearly on any written documents.
vi. Provide ExpaDigital a minimum of one month’s notice in writing or by email should you wish to cancel any of your services

2. ExpaDigital agrees to:
i. Carry out services in a professional and timely manner.
ii. Make every effort to adhere to any deadlines between us and you.
iii. Make a reasonable number of revisions to the layout and colour scheme until you are satisfied with the design concept or such time as both parties feel an agreement is likely to be reached but no more than 2 major revisions. Additional revisions or design work outside the scope of the project will be charged separately.
iv. Endeavor to complete requested website revisions or updates within 10 working days wherever possible. Revision entitlement is dependent upon your ExpaDigital package details.
v. Maintain up-to-date skills and knowledge through regular training and research

3. Design credit
i. A link to ExpaDigital will appear in either small type or a small graphic at the bottom of the client’s website. If a client requests for it to be removed a nominal fee of 20% of the total development cost will apply. When the total development charges are less than £500, a fixed fee of £100 will be applied. The client also agrees that the website developed for the client may be presented in our design portfolio.

4. Website Development
I. ExpaDigital cannot guarantee compatibility /functionality with software and/or browsers.

5. Payments
I. ExpaDigital may take subscription payments via reoccurring card payment/direct debit. Any client wishing to cancel a subscription must notify ExpaDigital in writing 30 days prior to the payment due date.

II. Payment is taken for the design/administration time and any other costs associated with building your website.

III. ExpaDigital will take payment for any outstanding balances once the work has been approved or the client has reached their maximum amount of revisions.

IV. ExpaDigital has the right to charge the client up to 75% of the total costs should the client cancel after the design concept has been agreed but prior to the website going live. The scale of the charge will be dependent on what stage the project is at when the cancellation takes place.

V. If the part payment of a website has been agreed, i.e half website cost upfront and a half on completion of the website, this is on the condition that the website brief has been returned within 15 working days. If the website brief has not been returned within 15 working days the remainder of the money owed will be debited.

VI. If you do not provide the requested content and information within 30 days from commissioning the website, the client will have to pay an additional fee to rebook the services of the design team if the requested content and information is submitted later than agreed.

VII. ExpaDigital reserves the right to charge any payments used at the point of sale once the agreement is in arrears with a late payment charge applied.

VIII. Charges for services to be provided by ExpaDigital are defined in the project quotation the client receives by email, Quotations are valid for 7 days, ExpaDigital reserves the right to alter or decline to provide a quotation after expiry of 7 days.

IX. If an invoice is outstanding, nonpayment will result in services and subscriptions being frozen and taken offline until such a time when the payment is settled.

6. Domain agreement
i. ExpaDigital reserves the right to retain ownership of any domain names purchased unless otherwise agreed in writing.
ii. Any registered domain can be used for any legal, decent, and honest use of the Internet and must not breach any UK laws.
iii. ExpaDigital reserves the right not to register or assign any domain name for whatever reason.
iv. ExpaDigital reserves the right to delete or suspend any domain name if payments have defaulted upon and may at its discretion levy admin charges in re-establishing any domain or services thereof.
v. Should the client wish to transfer a domain name to an alternate host, a minimum of 14 days notice in writing is required before the domain and hosting is up for renewal.
vi. ExpaDigital reserves the right to vary the rate charged for domain name registration and renewals.
vii. ExpaDigital reserves the right to register a reasonable alternate domain name if a requested domain name is not available.
viii. ExpaDigital shall not be responsible for domain names/ hosting bought by the client.

7. Liability
i. ExpaDigital hereby excluded itself, its Employees, and or Agents from all and any liability from loss or damage caused by inaccuracy
ii. ExpaDigital hereby excluded itself, its Employees, and or Agents from all and any liability from loss or damage caused by omission
iii. ExpaDigital hereby excluded itself, its Employees, and or Agents from all and any liability from loss or damage caused by delay or error, whether loss or damage results from negligence or other cause in the product of the website.
iv. ExpaDigital hereby excluded itself, its Employees, and or Agents from all and any liability from loss or damage to the client’s artwork/photos supplies for the site. Immaterial whether the loss or damage results from negligence or otherwise.
v. ExpaDigital hereby excluded itself, its Employees, and or Agents from all and any liability from loss or damage caused by any hosting downtime or technical faults.
vi. The entire liability of OMS to the client in respect of any claim what so ever or break of this agreement, whether or not arising out of negligence, shall be limited to the charges paid for the Services under this agreement in respect of which the breach has arisen.

8. Search engine optimization
i. Any monies paid for search engine optimization are paid for time and effort incurred by ExpaDigital through copywriting, regular research and website revisions.
ii. ExpaDigital cannot guarantee results through search engine optimization due to the frequent change in the industry.

9. Data Protection
i. The CLIENT authorizes ExpaDigital to securely hold their credit/ debit card details for any future or reoccurring payments.
ii. Under no circumstances will ExpaDigital share any client data with any third party unless legally obligated to.
10. Project Renewal
i. The standard website domain and/or hosting and/or security check renewal timeframe is 11 months from initial point of sale unless otherwise agreed.
ii. ExpaDigital reserve the right to automatically charge the client with-in 4 weeks of the renewal date.

11. Default
Accounts/agreements unpaid 30 days after the date of the invoice will be considered in default. ExpaDigital at its discretion reserve the right to remove all material from its webspace and/or suspend the subscription services. ExpaDigital is not responsible for the loss of data incurred due to the removal of service.

12. Termination
Termination of services by the client must be requested in a written notice or e-mail and will be effective on the receipt of such notice. Telephone requests for the termination will not be honored until and unless confirmed in writing or email. You will be invoiced for any work completed to the date of first notice of cancellation.

13. Copyright
The client retains copyright to the data, files and graphics provided by the client, and grants ExpaDigital the rights to publish and use such material. The client must obtain permission and rights to use any information or files that are copyrighted by a third party/ The client is further responsible for granting ExpaDigital permission and rights for use of the same and agrees to indemnify and hold harmless ExpaDigital from any and all claims resulting from the client’s negligence or inability to obtain proper copyright permissions. A contract for website design and/or placement shall be regarded as a guarantee by the client to ExpaDigital that all such permissions and authorities have been obtained. Evidence of permissions and authorities may be requested.

15. VOIP Solutions
i. ExpaDigital reserves the right to cancel any subscriptions for non-payment of services.

ii. ExpaDigital hereby excluded itself, its Employees, and or Agents from all and any liability from loss or damage caused by VoIP downtime.

iii. ExpaDigital hereby excluded itself, its Employees, and or Agents from all and any liability from loss or damage caused by loss of services due to nonpayment.

iv. ExpaDigital hereby excluded itself, its Employees, and or Agents from all and any liability from loss or damage caused by any kind of misuse of VoIP service.

v. ExpaDigital hereby excluded itself, its Employees, and or Agents from all and any liability from loss or damage caused by 3rd party software/hardware.

vi. ExpaDigital hereby excluded itself, its Employees, and or Agents from all and any liability from loss or damage caused by misconfiguration.

vii. ExpaDigital reserves the right to charge for online / telephone support relating to 3rd party software/hardware.

16. Referrals

i. ExpaDigital agrees to pay a referral fee of 15% minus any design/development costs within 90 days from the initial point of payment.

ii. ExpaDigital will call any referrals at its own discretion.

17. Changes to terms and conditions

i. ExpaDigital reserves the right to add, delete, or modify any provision of these Terms and Conditions at any time without notice.
ii. Terms and conditions are available by visiting www.expadigital.com